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Privacy Policy for Your Account

Your account details, payment history and gaming activity stay protected at raja 555.

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raja 555 Privacy Policy for Your Account
REACH OUR TEAM

Contact Us About Your Privacy

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Email Support

Email our data protection team at [email protected] with any privacy questions. We respond within 24 hours on weekdays and 48 hours on weekends.

In-Account Help Centre

Open your account and navigate to Settings > Privacy & Security to find your data requests form. Submit requests directly from the dashboard.

Live Chat

Chat with our support team during 09:00–23:00 WIB daily. Ask about data access, deletion, or any privacy concerns in real time.

HOW WE PROTECT YOU

Data Security & Your Rights

Account Encryption

Your login credentials and account balance are encrypted end-to-end. We use TLS 1.2+ protocols on all connections so your data cannot be intercepted during login or payment.

Payment Data Isolation

DANA, OVO, GoPay and QRIS transaction details are stored in separate secure vaults. We never log your card numbers or full payment reference codes on our main servers.

Data Retention Schedule

Account data stays active for 5 years after your last login. Closed accounts are anonymised after 90 days. Transaction records are kept for regulatory compliance and dispute resolution.

Cookie & Tracking Practices

We use session cookies to keep you logged in and analytics cookies to measure site performance — not to sell your data. You can disable non-essential cookies in Settings without losing account access.

Request Your Data

Go to Account Settings > Privacy & Security and select 'Download My Data' to receive a copy of all your personal information in readable format within 14 days.

Account Deletion

You can request permanent account closure from Settings. Your data will be deleted after 30 days, except where we must retain records for legal, tax or fraud-prevention obligations.

Privacy Questions Answered

We collect your name, email, phone number, date of birth, address and identity document number during account creation. When you deposit, we record payment method and amount. We also log your IP address, device type, game activity and session length for security and fraud detection.

Only authorised staff in our Security and Customer Support teams can access your full account. Payment processors (DANA, OVO, GoPay, QRIS) see only your payment amount and reference ID. We do not share your gaming history with third parties without your permission.

Account information stays active while your account is open. After closure, we anonymise your personal data within 30 days. We retain transaction records for 7 years to comply with financial regulations and resolve disputes, but these are encrypted and separate from your identity.

Yes. Open Settings > Privacy & Security in your account and select 'Download My Data' to get a copy within 14 days. To request deletion, select 'Request Account Closure' — we will remove personal data 30 days later unless we must retain it for legal reasons.

We use session cookies to keep you logged in and analytics cookies to track page performance. These help us improve the site and detect fraud. You can disable optional cookies in Settings; essential cookies (for login and security) cannot be turned off.

If suspicious activity occurs, we lock your account immediately and notify you via email. Do not share your password. Enable two-factor authentication in Settings > Security to add a second verification step when logging in from a new device.

Your account data and transaction records are stored on encrypted servers in Indonesia and regional data centres. Backups are kept in separate secure facilities. Access depends on local law and where local law permits data processing in your region.

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